Refund policy

Prosper Return and Exchange Policy

At Prosper, our goal is to deliver high-quality products and exceptional customer service. Please review our return and exchange policy outlined below:

All Sales Final

All sales are final at Prosper. We do not accept returns or exchanges unless you have received the wrong order.

Exceptions

The only exception to our no-return policy is if you have received an incorrect order. In such cases, please contact our customer support team within 1 day of receiving your order to initiate the return process.

No Returns or Exchanges After Fulfillment

Once your order has been fulfilled and shipped, no returns or exchanges will be accepted under any circumstances.

Carrier Responsibility

Prosper is not responsible for your package once it has been picked up by the carrier (UPS/USPS/DHL). Any issues or incidents occurring during transit are beyond our control.

We appreciate your understanding and cooperation with our return and exchange policy. If you have any questions or concerns regarding your order, please don't hesitate to contact our customer support team for assistance. info @wearprosper.com